๊ณตํ•ญ์—์„œ ์˜์–ด๋กœ ๊ธธ ์žƒ์–ด๋„ ์•ˆ ๋‹นํ™ฉํ•˜๋Š” ๋ฐฉ๋ฒ•, ์™„๋ฒฝ ์ •๋ฆฌ

2024. 12. 6. 13:11ใ†์นดํ…Œ๊ณ ๋ฆฌ ์—†์Œ

๋ฐ˜์‘ํ˜•

๊ณตํ•ญ์€ ๋ณต์žกํ•œ ๊ตฌ์กฐ์™€ ๋‹ค์–‘ํ•œ ์ ˆ์ฐจ ๋•Œ๋ฌธ์— ๊ธธ์„ ์žƒ๊ฑฐ๋‚˜ ๋‹นํ™ฉํ•˜๊ธฐ ์‰ฌ์šด ํ™˜๊ฒฝ์ž…๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ๊ธฐ๋ณธ์ ์ธ ์˜์–ด ํ‘œํ˜„๋งŒ ์ตํ˜€๋‘๋ฉด ๊ณตํ•ญ ์ง์›์ด๋‚˜ ์ฃผ๋ณ€ ์‚ฌ๋žŒ๋“ค์—๊ฒŒ ๋„์›€์„ ์š”์ฒญํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ๊ธ€์—์„œ๋Š” ๊ณตํ•ญ์—์„œ ๊ธธ์„ ์ฐพ๋Š” ๋ฐฉ๋ฒ•๊ณผ ํ•ญ๊ณตํŽธ ์ •๋ณด ํ™•์ธ, ์˜ˆ์ƒ์น˜ ๋ชปํ•œ ์ƒํ™ฉ ๋Œ€์ฒ˜๋ฅผ ์œ„ํ•œ ์œ ์šฉํ•œ ํ‘œํ˜„์„ ์ •๋ฆฌํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ฐ„๋‹จํ•œ ๋ฌธ์žฅ์œผ๋กœ ๊ณตํ•ญ์—์„œ์˜ ๊ธด์žฅ์„ ์ค„์ด๊ณ  ์ž์‹  ์žˆ๊ฒŒ ์†Œํ†ตํ•ด๋ณด์„ธ์š”.

๊ธฐ๋ณธ ์˜์–ด ํ‘œํ˜„

๊ณตํ•ญ์—์„œ ๊ธธ์„ ์žƒ์—ˆ์„ ๋•Œ ๊ฐ€์žฅ ๋จผ์ € ์‚ฌ์šฉํ•  ํ‘œํ˜„์€ "Excuse me, I’m a bit lost."์ž…๋‹ˆ๋‹ค. ์ด ํ‘œํ˜„์€ ์ž์—ฐ์Šค๋Ÿฝ๊ณ  ๊ณต์†ํ•˜๊ฒŒ ๋„์›€์„ ์š”์ฒญํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

๋˜ํ•œ, "Could you help me find my gate?"์ฒ˜๋Ÿผ ๊ตฌ์ฒด์ ์œผ๋กœ ๋„์›€์„ ์š”์ฒญํ•˜๊ฑฐ๋‚˜, "Where is the information desk?"๋กœ ์ •๋ณด ๋ฐ์Šคํฌ์˜ ์œ„์น˜๋ฅผ ๋ฌป๋Š” ๊ฒƒ๋„ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค. ํŠน์ • ์žฅ์†Œ๋ฅผ ์ฐพ๊ณ  ์‹ถ๋‹ค๋ฉด "I’m looking for [place]. Can you guide me?"์™€ ๊ฐ™์€ ๋ฌธ์žฅ์„ ์‚ฌ์šฉํ•˜์„ธ์š”.

๊ธธ ๋ฌป๊ธฐ ํ‘œํ˜„

๊ฒŒ์ดํŠธ๋‚˜ ์ฃผ์š” ์žฅ์†Œ์˜ ์œ„์น˜๋ฅผ ๋ฌป๋Š” ๊ฐ„๋‹จํ•œ ํ‘œํ˜„์€ ๊ณตํ•ญ์—์„œ ๋งค์šฐ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, "How do I get to Gate 5?"๋Š” ๊ฒŒ์ดํŠธ ์œ„์น˜๋ฅผ ๋ฌผ์„ ๋•Œ ์‚ฌ์šฉํ•˜๊ธฐ ์ ํ•ฉํ•ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, "Which way is the baggage claim?"์œผ๋กœ ์ˆ˜ํ•˜๋ฌผ ์ฐพ๋Š” ๊ณณ์„ ๋ฌป๊ฑฐ๋‚˜, "Is this the right way to the security check?"๋กœ ๊ฒฝ๋กœ๋ฅผ ํ™•์ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. "Can you point me in the right direction?"์€ ์ „๋ฐ˜์ ์ธ ๊ธธ ์•ˆ๋‚ด๋ฅผ ์š”์ฒญํ•  ๋•Œ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

 

ํ•ญ๊ณตํŽธ ์ •๋ณด ํ™•์ธ

ํ•ญ๊ณตํŽธ ์ •๋ณด๋ฅผ ํ™•์ธํ•  ๋•Œ๋Š” ๊ฐ„๋‹จํ•œ ๋ฌธ์žฅ์„ ์‚ฌ์šฉํ•˜์„ธ์š”. "What time does flight [number] depart?"๋กœ ์ถœ๋ฐœ ์‹œ๊ฐ„์„ ๋ฌป๊ณ , "Is flight [number] on time?"์œผ๋กœ ํ•ญ๊ณตํŽธ ์ƒํƒœ๋ฅผ ํ™•์ธํ•˜์„ธ์š”.

๊ฒŒ์ดํŠธ๊ฐ€ ๋ณ€๊ฒฝ๋˜์—ˆ๋Š”์ง€ ํ™•์ธํ•˜๋ ค๋ฉด "Has the gate for flight [number] changed?"๋ฅผ, ํƒ‘์Šน ์‹œ๊ฐ„์„ ํ™•์ธํ•˜๊ณ  ์‹ถ๋‹ค๋ฉด "Can you confirm the boarding time for my flight?"๋ฅผ ์‚ฌ์šฉํ•˜์„ธ์š”.

์˜ˆ์ƒ์น˜ ๋ชปํ•œ ์ƒํ™ฉ ๋Œ€์ฒ˜

์˜ˆ๊ธฐ์น˜ ๋ชปํ•œ ์ผ์ด ๋ฐœ์ƒํ–ˆ์„ ๋•Œ ๋‹นํ™ฉํ•˜์ง€ ๋ง๊ณ  ์ฐจ๋ถ„ํžˆ ์ƒํ™ฉ์„ ์„ค๋ช…ํ•˜์„ธ์š”. ์ˆ˜ํ•˜๋ฌผ์„ ๋ถ„์‹คํ–ˆ๋‹ค๋ฉด "I think I’ve lost my luggage. Where do I report it?"๋กœ ์‹ ๊ณ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

ํ•ญ๊ณตํŽธ์ด ์ง€์—ฐ๋˜์—ˆ์„ ๊ฒฝ์šฐ "My flight has been delayed. What are my options?"๋กœ ๋Œ€์•ˆ์„ ์š”์ฒญํ•˜๊ณ , ํ•ญ๊ณตํŽธ์„ ์žฌ์˜ˆ์•ฝํ•˜๋ ค๋ฉด "Can I rebook my flight here?"๋ฅผ ์‚ฌ์šฉํ•˜์„ธ์š”.

๊ณตํ•ญ ์„œ๋น„์Šค ํ™œ์šฉ

๊ณตํ•ญ์—์„œ ์ œ๊ณตํ•˜๋Š” ์„œ๋น„์Šค๋ฅผ ํ™œ์šฉํ•˜๋Š” ๊ฒƒ๋„ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. "Where can I find a currency exchange?"๋กœ ํ™˜์ „์†Œ๋ฅผ ์ฐพ๊ฑฐ๋‚˜, "Do you have luggage storage services?"๋กœ ์ˆ˜ํ•˜๋ฌผ ๋ณด๊ด€์†Œ๋ฅผ ๋ฌผ์–ด๋ณด์„ธ์š”.

์ถฉ์ „์†Œ๋ฅผ ์ฐพ๊ณ  ์‹ถ๋‹ค๋ฉด "Is there a charging station nearby?"๋ฅผ, ๊ณตํ•ญ์˜ ๋ ˆ์Šคํ† ๋ž‘ ์ถ”์ฒœ์„ ๋ฐ›๊ณ  ์‹ถ๋‹ค๋ฉด "Are there any good restaurants in this terminal?"์„ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

 

๊ณตํ•ญ ์˜์–ด ์‹ค์ˆ˜ ํ”ผํ•˜๊ธฐ

๋„ˆ๋ฌด ๊ธธ๊ณ  ๋ณต์žกํ•œ ๋ฌธ์žฅ ์‚ฌ์šฉ: ๊ฐ„๋‹จํ•˜๊ณ  ๋ช…ํ™•ํ•œ ๋ฌธ์žฅ์„ ์‚ฌ์šฉํ•˜์„ธ์š”.

ํ˜„์ง€ ๋ฐœ์Œ์„ ์ดํ•ดํ•˜์ง€ ๋ชปํ•จ: ์ดํ•ด๊ฐ€ ์•ˆ ๋  ๊ฒฝ์šฐ "Could you repeat that, please?"๋กœ ๋‹ค์‹œ ์š”์ฒญํ•˜์„ธ์š”.

์ถœ๋ฐœ๊ณผ ๋„์ฐฉ ์ •๋ณด๋ฅผ ํ˜ผ๋™: ๊ณตํ•ญ ํ‘œ์‹œํŒ๊ณผ ํ‹ฐ์ผ“ ์ •๋ณด๋ฅผ ์ฃผ์˜ ๊นŠ๊ฒŒ ํ™•์ธํ•˜์„ธ์š”.

์ง€๋„๋ฅผ ํ™œ์šฉํ•˜์ง€ ์•Š์Œ: ๊ณตํ•ญ ์ง€๋„๋ฅผ ๋ฏธ๋ฆฌ ํ™•์ธํ•ด ๋™์„ ์„ ํŒŒ์•…ํ•˜์„ธ์š”.

๊ธด์žฅํ•œ ํƒœ๋„: ์ฒœ์ฒœํžˆ ๋งํ•˜๋ฉฐ ์ฐจ๋ถ„ํ•จ์„ ์œ ์ง€ํ•˜์„ธ์š”.

โ“ ๊ณตํ•ญ ์˜์–ด ๊ด€๋ จ FAQ

Q: ๊ธธ์„ ์žƒ์—ˆ์„ ๋•Œ ๊ฐ€์žฅ ๋จผ์ € ํ•ด์•ผ ํ•  ์ผ์€?

A: "Excuse me, I’m a bit lost."๋ผ๊ณ  ๋งํ•˜๋ฉฐ ๊ณตํ•ญ ์ง์›์—๊ฒŒ ๋„์›€์„ ์š”์ฒญํ•˜์„ธ์š”.

Q: ๊ณตํ•ญ ์ง์›์—๊ฒŒ ๊ธธ์„ ๋ฌผ์„ ๋•Œ ์–ด๋–ค ํ‘œํ˜„์ด ์ข‹์„๊นŒ์š”?

A: "How do I get to [location]?"์œผ๋กœ ๊ฐ„๋‹จํ•˜๊ฒŒ ๋ฌผ์–ด๋ณด์„ธ์š”.

Q: ํ•ญ๊ณตํŽธ ๋ณ€๊ฒฝ์ด ํ•„์š”ํ•  ๋•Œ ์–ด๋–ป๊ฒŒ ์š”์ฒญํ•˜๋‚˜์š”?

A: "Can I rebook my flight here?"๋กœ ์žฌ์˜ˆ์•ฝ์„ ์š”์ฒญํ•˜์„ธ์š”.

Q: ์ˆ˜ํ•˜๋ฌผ ๋ถ„์‹ค ์‹œ ์–ด๋–ค ํ‘œํ˜„์„ ์‚ฌ์šฉํ•ด์•ผ ํ•˜๋‚˜์š”?

A: "I think I’ve lost my luggage. Where do I report it?"์œผ๋กœ ๋„์›€์„ ์š”์ฒญํ•˜์„ธ์š”.

Q: ์ถœ๋ฐœ ์ •๋ณด๊ฐ€ ๋ฐ”๋€Œ์—ˆ๋Š”์ง€ ํ™•์ธํ•˜๋ ค๋ฉด?

A: "Has the gate for flight [number] changed?"๋กœ ํ™•์ธํ•˜์„ธ์š”.

Q: ๋ณด์•ˆ ๊ฒ€์ƒ‰๋Œ€๋ฅผ ์ง€๋‚˜๊ฐˆ ๋•Œ ์œ ์šฉํ•œ ์งˆ๋ฌธ์€?

A: "What items need to be removed for security?"๋กœ ๋ฌผ์–ด๋ณด์„ธ์š”.

Q: ํ™˜์ „์†Œ๋ฅผ ์ฐพ์œผ๋ ค๋ฉด ์–ด๋–ค ํ‘œํ˜„์ด ์ ํ•ฉํ•œ๊ฐ€์š”?

A: "Where can I find a currency exchange?"๋กœ ๋ฌผ์–ด๋ณด์„ธ์š”.

Q: ๊ณตํ•ญ ์˜์–ด๋ฅผ ์—ฐ์Šตํ•˜๋ ค๋ฉด ๋ฌด์—‡์„ ์ค€๋น„ํ•ด์•ผ ํ•˜๋‚˜์š”?

A: ์ž์ฃผ ์‚ฌ์šฉํ•˜๋Š” ํ‘œํ˜„์„ ๋ฏธ๋ฆฌ ์—ฐ์Šตํ•˜๊ณ  ์ƒํ™ฉ๋ณ„๋กœ ์œ ์šฉํ•œ ๋ฌธ์žฅ์„ ์ตํžˆ์„ธ์š”.

๋ฐ˜์‘ํ˜•